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Once you have the tool open type in the IP address of your license server, click Apply (contact your IT Administrator if you don't have the IP address), close the License ID Tool and reopen it. Once the ID Tool is reopened, you should see a list of products that you have access too. If you DO NOT see anything in the Located Licenses section of the ID Tool, please verify the server IP address with your IT Administrator. If you are still having connectivity issues after you have verified the IP address please contact ESI Solutions at . 


Windows 8/8.1

Click your Windows key to go to your tile screen.