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Conflict with HP Printer Driver

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License for a stand alone PIPE-FLO product cannot be found when the user has an HP LaserJet 3100 multi-function printer attached. This may also apply to other HP multi-function printers.

PIPE-FLO Stand-Alone products are supplied with a Verification Key that is attached to the parallel port. Most parallel port devices adhere to a the IEEE 1284 standard, which allows them to share use of the port. This enables users to attach the verification key to the port, and then attach a local printer behind it.

HP supplies a software package called Jet Suite PRO with the LaserJet 3100 multi-function printer. This software seizes the computer parallel port not allowing any other device to use it.

Solutions to this problem:

  • Put the PIPE-FLO Verification Key on a different parallel port
  • Request a Verification Key that attaches to the USB port (there may be an additional charge)
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    Article Details

    Last Updated
    17th of March, 2009

    Program
    Flow of Fluids, PIPE-FLO Compressible, PIPE-FLO Lite, PIPE-FLO Professional, PIPE-FLO Stock

    Article Type
    Installation Archive

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